We can't wait to make your shoes but we do get very busy so please contact us before ordering to check we have your required date available. Check your date availability here.
Once we have let you know that we do and you have chosen the package that suits your needs best, you can secure your space on our waiting list.
Don't worry if you don't know what style or design you would like at this stage, during your personalised design consultations we will give you ideas and help to bring your requirements together.
We offer two payment options for your shoes. Choose either to pay in full initially or pay in two instalments. 50% of the balance to secure your place, the remaining balance will be due at least two months prior your required delivery date so that once they are finished we can post them straight out to you. You are then on your way to having a special and unique pair of shoes!
Once you place your order will receive an initial questionnaire to begin the designing process. For the Exclusive and VIP packages this will also detail the style of shoes you would like. We source the shoes for each individual customer so you will be offered a range of styles tailored to your needs.
Our Exclusive and VIP packages include a try on service so you can try the shoes for fit prior to customising if you wish. You are able to change the size if they don't fit. By ordering our VIP package you have more flexibility and are also able to change the style at no additional cost. You just send them back to us afterwards.
For the Luxury package shoes can be sent to us via post, we recommend a tracked service.
Once we get to the designing stage, (and this is the most exciting part!), we will talk more about your ideas, themes and details to include. With those in mind a mock design is created on the shoes and together we tweak it until your perfect shoes are born!
Finally we will work our magic and transform the plain shoes into your vision.
We do accommodate rush orders but please contact us about these as we don't always have availability.